Petco Policy Fish Return

I found this out the hard way when i went into petco and two beautiful fish caught my attention it was a.

Petco policy fish return. Petco fish return policy apr 05 2017 969 views 6 comments i bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. For more details on returning fish at petsmart see below. Petco return policy is very simple and easy as well. If you visit the stores after 60 days you will receive the return in the form of store credit.

Petco recommends that all new live fish invertebrates be quarantined for 14 days. Apparently petco does not provide a return policy on saltwater fish at all dead or alive. Petco just wants to see the dead fish and the receipt to confirm you. Petco will not refund or replace any existing live fish invertebrates that is injured or becomes ill as a result of introducing new live fish invertebrates to your aquarium.

It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. Carry your receipt to exchange your product which should be in the original condition. Please ensure the items you order are what you want before finalizing the order. Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive.

If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Returns or refunds cannot be offered on live fish invertebrates that you decide you do not want. If you are not satisfied with the product you purchased we are here to help you besides the returns are absolutely free. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample.