Petco Fish Policy

In store services such as grooming and dog training the purchase of any saltwater fish are nonrefundable.

Petco fish policy. Fish return policy. Shop petco for fish bowls aquariums fish food tank supplies and more. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Well that didnt happen and when i asked to speak to a manager it got worse.

For more details on returning fish at petsmart see below. Petco national support center 10850 via frontera san diego ca 92127 858 453 7845. Many freshwater species are more adaptive to changes in your tank s water temperature and habitat. Bring on the savings and shop our online and in store deals on fish tanks filters lights more.

Find the best deals on fish tanks supplies at petco. Petco just wants to see the dead fish and the receipt to confirm you. Prescription food products cannot be returned to a petco or unleashed by petco store. Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive.

If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Petco s fish store associates can help you find the right live pet fish for your unique needs. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample.

Returning prescription food products. Generally speaking freshwater aquarium fish can be easier to care for and maintain than their saltwater cousins. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish.